Rates and Policies
RATES
LISTED PRICE DOES NOT INCLUDE 13% TAXES
If you are tax exempt, please call the office directly to make your payment.
FEES & POLICIES
PAYMENT
All reservations must be paid in advance online or through the Old Massett Band Office.
Cheques can be made payable to Old Massett Village Council.
Prepayment is required to hold your reservation.
If you have a status number, please call the office (778-702-0359) to make your payment.
Please see the Contact page for more information.
PET FEES
Pets are welcome, however we have a pet fee of $10 per night, per pet.
EXCESSIVE NOISE
Camping is supposed to be fun! We have no problem with you enjoying your time here, however, please be mindful of your neighbours and avoid excess partying. Quiet time begins at 10PM each night.
ENVRIONMENTAL MAINTENANCE
Please only use provided supplies in the washroom (Toilet Paper, Soaps… etc.) and do not flush any other objects in the toilet. We use these products to maintain our delicate systems and environment.
When showering please strive to take a 5 minute or less shower. We request this to conserve water – Water is Sacred.
MINMUM STAY LENGTH
No minimum.
ADDITIONAL PEOPLE
Any additional people over 4 in the small Longhouses are $20 per person, $10 per child under 8 years. This rate is per night.
CANCELLATION POLICY
You can cancel or change your booking on our website, or by phone or email.
Please be aware that large longhouse bookings cancelled less than one week before the check-in date will be subject to a fee in the amount of one night’s stay.
Small Longhouse bookings cancelled with less than 48 hours notice will also be subject to a fee equal to one night’s stay.
Exceptions are made for unavoidable circumstances such as BC Ferries service interruptions.
No-shows will not be refunded. Please contact us ASAP if you need to cancel your booking for any reason.
CHECK IN 3PM - CHECK OUT 11AM
DISCLAIMER
This is truly a RUSTIC experience. If you plan to CAMP indoors, you will have a fantastic time. Hiellen Village is not a hotel, motel or Air BnB. Hot water is limited and may not be available at all times, our amenities are basic. Limited electricity is available for guests to use, and is subject to interruptions and outages. Interruptions to electrical service will not result in refunds, or discounts on the price of your stay. Refunds will not be issued for any circumstances that are beyond our control.
Please note the following:
Wood is already provided to heat your longhouse. Fees may apply for additional wood.
The small longhouses do not have fridges. Coolers are available to rent for $10 at Guest Services. Ice is not included.